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Questions about our products, orders, or wholesale inquiries — we're here and we respond quickly.

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We're a small, passionate team. When you reach out, you're talking to real people who care about your experience.
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Email
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We reply within 24 hours
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Phone / Text
+1 (571) 2825133
Mon–Sat, 9am–6pm ET
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Physical Location
Fairfax, Virginia
2801 Merrilee Dr Unit D, Fairfax VA 22031 · naptausa.com ships to 10 states

💸 Pay via Zelle

We accept Zelle for all orders. Send payment to:

+1 (571) 426-6990

Include your order number in the memo. Confirmation within 2 hours.

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Fill out the form and we'll get back to you within one business day.

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FAQ

Common Questions

How does Zelle payment work? +
Zelle is a secure, bank-to-bank payment service available through most major US banking apps — including Bank of America, Chase, Wells Fargo, and over 2,200 financial institutions. To pay: open your banking app, navigate to Zelle, and send payment to +1 (571) 426-6990. Enter your order number in the memo field. Payments are received instantly with no fees, and your order will be confirmed within 2 hours. Please note that Zelle payments are final once sent, so kindly review your order before submitting.
Where do you ship? +
Napta USA ships to 10 states across the United States. Our distribution center is located in Fairfax, Virginia, and we fulfill orders nationwide through naptausa.com. Free shipping is available on all orders of $75 or more. All shipments are fully tracked and you will receive a tracking number by email once your order has been dispatched.
How long does delivery take? +
Orders are processed within 1 business day following payment confirmation. Standard delivery across the United States takes 2–7 business days depending on your location. You will receive an email notification with your tracking number once your order has shipped. For time-sensitive or large wholesale orders, please contact us directly at .
Is your sesame oil really 100% pure? +
Yes, absolutely. Our Premium Sesame Oil is 100% pure, cold-pressed from the finest white sesame seeds sourced directly from Sudan — renowned for producing some of the world's highest-quality sesame. It contains no additives, no preservatives, no blending agents, and no artificial ingredients of any kind. What is on the label is precisely what is in the bottle. Pure, natural, and uncompromised.
Do you offer wholesale or bulk pricing? +
Yes, we offer competitive wholesale pricing for retailers, restaurants, distributors, and bulk buyers. We also offer carton ordering directly through the website for many of our products. For larger wholesale enquiries, please complete the form below and a member of our team will respond within 1–2 business days.
Wholesale Enquiry
What is your return policy? +
Customer satisfaction is our priority. If you are not fully satisfied with your purchase, please contact us at within 14 days of delivery. We will issue a full refund for eligible items returned in their original, unopened condition. Please note that the customer is responsible for return shipping costs. Refunds are processed within 3–5 business days of receiving the returned item.